Senior Document Management Specialist

Purpose

• As Senior Document Management Specialist, you are responsible for the governance of the document management scope across all locations and product lines. You develop and maintain the processes and tools related to the document management activities to enable the Company to meet its strategic objectives.

Responsibilities

• In your role, you develop and maintain the Global Enterprise Management Systems (GEMS), as well as the standards, best practices and system usage procedures. You promote their compliance throughout the locations, and ensure consistency in the execution of the document management scopes across product lines and project phases.
• You periodically conduct needs assessment and collect lessons learned to identify and capture document management requirements of projects, departments and/or end users. Based on the analysis of the needs, you recommend and document improvements for the content management system process and tools.
• You assist in the assessment, acquisition, deployment, or interfacing of new or established document management systems. You write, review or execute plans to test them. You collect, analyze, interpret or disseminate system performance data. You prepare support documentation and training materials for the end users, and deliver trainings whenever required.
• You manage complexity and provide strong technical support and guidance within the Company and to external stakeholders.
• You embody Company's values and contribute in achieving a competitive advantage while preventing risks to our personnel, assets, the environment or Company performance and reputation.

Education

• Bachelor's degree in information management, library science, records management, or a related field is required. Certifications such as Certified Records Manager (CRM), Certified Information Professional (CIP), or Electronic Records Management (ERM) certification are highly recommended. Proficiency in document management systems (DMS), records management, and information governance is essential.

Experience

• 10 years' working experience.
• Good understanding & high appetite in data/information/document management & wide range of DMS systems/tools.

Functional Competencies