Front Desk Receptionist

Purpose

• As the front desk agen, you contribute to SBM Offshore good image and reputation by ensuring a professional contact with all external parties and an efficient liaison with the appropriate SBM personnel.
• You also handle requests from SBM staff with courtesy and contributes in maintaining a safe working environment for all.

Responsibilities

• You ensure liaison between external parties and SBM employees worldwide
• You provide information on SBM organization, telephone numbers, ensure message on the SBM voicemail is up to date in case of emergency and when offices are closed
• You orientate visitors and help with special requests such as taxi bookings and lunches
• You collect post and emails whenever required and transfer to messengers for internal distribution
• You manage all incoming calls and transfer messages whenever required
• You organize international conference calls
• You are the point of contact for lunch deliveries
• You liaise with external suppliers (cleaner) when there is a special need
• You act as information desk for employees requesting information on local facilities
• You ensure documents at the front desk reception and contact numbers on the SBM Online are up to date & and distribute mails whenever needed
• Monitor entrance of SBM buildings and inform the Security team in case of suspicious situations or potential intruders
• You ensure all visitors and contractors are recorded in the internal register and are being hosted by appropriate SBM person
• You issue badge with appropriate access to all SBM staff as well as visitors and ensure badges
• Are deactivated when they leave the company
• Yu explain office safety procedures to all visitors and contractors and issue badge
• You help in case of evacuation by ensuring all exit paths are open and give the visitor register to
• The Office Safety team and /or firemen for control
• You facilitate access of the firemen to SBM buildings whenever requested
• You follow internal procedures for any other specific visitors (ie: local authorities)
• Youreport any unsafe situations and incidents to the supervisor

Education

• High school diploma

Experience

• 2-3 years of relevant experience in an office environment
• Professional demeanor
• Familiarity with basic office software
• Ability to operate scanners, copiers and printers
• Demonstrated ability to read, write, and speak English
• Comfortable multi-tasking and prioritizing tasks without guidance
• Excellent interpersonal skills
• Familiarity with multi-line telephone systems
• Prior experience with Microsoft Office and typing

Functional Competencies