P2P Support Specialist
Georgetown, GY
Imagine your career taking you to the depths of innovation and the heights of impact. Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore’s True. Blue. Transition. - shaping the future of energy, and beyond.
About Us:
SBM Offshore is the world’s deepwater ocean-infrastructure expert. Our work is already resulting in cleaner, more efficient energy production. True. Blue. Transition. is our promise to enable that into the future while at the same time using our expertise to support new and existing markets in the blue economy. It starts with Advancing our Core: continuing to advance the decarbonization of traditional energy production. While Pioneering More: helping to enable the energy transition and using our unique capabilities in ocean infrastructure to support more industries to grow sustainably. Sharing our experience for a better blue tomorrow.
Purpose
- To drive / answer to internal and external stakeholders queries related to P2P process.
- To be responsible for meeting and exceeding Service Level Agreements and customer expectations.
Responsibilities
- Support the implementation of the Help & Support Centre strategy for P2P.
- Prepare and keep process documentation and knowledge base up to date.
- Provide support to the employees and suppliers using official communication channels (mainly but not only through a ticket management system).
- Drive effectively and timely all incoming requests, acting as a first point of contact, according to the predefined SLAs.
- Ensure quality of response, by seeking information and delivering effective answers to employees and suppliers or following up with the relevant SMEs when necessary.
- Contribute to the optimization, standardization & efficiency of processes and systems.
Education
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
- Fluency in English is essential for communicating effectively with internal stakeholders and external parties
Experience
- Candidates should have 1-3 years of experience in accounts payable or customer service, preferably within a corporate environment or accounting firm.
- Effective written and verbal communication skills
Functional Competencies
GENERAL INFORMATION
If you are interested and meet the requirements to perform this role, please apply via:
Our website – www.sbmoffshore.com
At this time, we are seeking candidates who are Guyanese and living in Guyana.
Please note this position is Temporary. Duration: 6 months
We wish to thank all applicants for their interest. Please be guided that only selected candidates will be contacted. For more information on SBM Offshore, please visit www.sbmoffshore.com