Global Operations Excellence Manager
Porto, PT, 4100-136
Imagine your career taking you to the depths of innovation and the heights of impact. Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore’s True. Blue. Transition. - shaping the future of energy, and beyond.
About Us:
SBM Offshore is the world’s deepwater ocean-infrastructure expert. Our work is already resulting in cleaner, more efficient energy production. True. Blue. Transition. is our promise to enable that into the future while at the same time using our expertise to support new and existing markets in the blue economy. It starts with Advancing our Core: continuing to advance the decarbonization of traditional energy production. While Pioneering More: helping to enable the energy transition and using our unique capabilities in ocean infrastructure to support more industries to grow sustainably. Sharing our experience for a better blue tomorrow.
Purpose
- You lead the governance process of aligning global and local strategies, ensuring consistent application of Lean tools and continuous improvement initiatives. You manage performance metrics and client satisfaction, driving operational excellence across all levels of the organization.
Responsibilities
- You lead a team of operations excellence managers, lead and engineers, ensuring the right skills and expertise are in place to meet function mission. You manage the governance process that aligns global strategy with local strategic objectives, ensuring a cohesive approach to Operations.
- You implement the Lead Operations Strategy across the whole Operations Organisation and foster a culture of continuous improvement.
- You develop and maintain the KPI Tree and Register, collaborating with Subject Matter Experts (SMEs) and Process Owners to ensure alignment with company strategy at all levels.
- You bring a LEAN approach and methodologies exterprise in Operations. You are accountable for the application and standardization of Lean tools to address operational problems and performance deviations.
- You oversee the Learning from Experience and Learning from Performance processes, ensuring lessons are captured and improvements are implemented.
- You define and support the implementation of best practices in operations, focusing on routines, X-Matrix, KPIs, help chain, standards (STDs), and synchronized agendas.
- You lead the governance and strategy definition for the X-Matrix, driving alignment and execution.
- You understand the client needs and translate and ensure the link with the improvement portfolio .
Education
- Master's degree in Business Administration, Operations Management, Engineering, or a related field.
- Certification in Lean Six Sigma (Black Belt preferred) or similar continuous improvement methodologies.
Experience
- 10+ years of experience in operations management, continuous improvement, or related roles, preferably in a global organization.
- Proven experience in implementing Lean tools and methodologies to solve operational challenges and drive performance improvements.
- Demonstrated experience in developing and managing KPIs, strategy alignment, and governance processes across various organizational levels.
- Strong background in managing cross-functional teams and leading change initiatives within operations.
- Experience with managing client satisfaction metrics and implementing feedback-driven improvements.
- Knowledge and experience with X-Matrix governance, strategic objective alignment, and routine operational excellence practices.
Functional Competencies
GENERAL INFORMATION
SBM Offshore N.V. is a listed holding company that is headquartered in Amsterdam. It holds direct and indirect interests in other companies that collectively with SBM Offshore N.V. form the SBM Offshore Group (“the Company”). For further information, please visit our website at www.sbmoffshore.com. The companies in which SBM Offshore N.V., directly and indirectly, owns investments are separate entities.
SBM Offshore is proud to be an Equal Employment Opportunity and Affirmative Action employer. SBM Offshore does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.