IT System Specialist
Porto, PT, 4100-136
Imagine your career taking you to the depths of innovation and the heights of impact. Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore’s True. Blue. Transition. - shaping the future of energy, and beyond.
About Us:
SBM Offshore is the world’s deepwater ocean-infrastructure expert. Our work is already resulting in cleaner, more efficient energy production. True. Blue. Transition. is our promise to enable that into the future while at the same time using our expertise to support new and existing markets in the blue economy. It starts with Advancing our Core: continuing to advance the decarbonization of traditional energy production. While Pioneering More: helping to enable the energy transition and using our unique capabilities in ocean infrastructure to support more industries to grow sustainably. Sharing our experience for a better blue tomorrow.
RESPONSIBILITIES & MAIN TASKS
General tasks/ responsibilities.
• The System Specialist has to work on four main areas: Support, Monitor, Troubleshoot, Report
• Serve as a Level 3 Systems Specialist in a global team of Systems Specialists.
• Troubleshoot and solve Incidents related to Windows Server, Azure systems, Active Directory, GPO administration and related storage and network systems
• Build, Upgrade and maintain Windows servers and Azure services
• Update documentation in the IT Operations SharePoint folders as needed
• Contribute to weekly or monthly reports
• Adhere to Change Management, Asset Administration, and other ITIL processes
• Maintain skillset with trainings as needed to fulfill the responsibilities.
• Participate in IT Projects as needed.
• Ensure that systems are within support by maintaining proper lifecycle guidelines.
• Have expertise with one or more of the following subjects in the IT competency matrix:
• System (Compute)
• Storage
• Collaboration
• Monitoring
Daily tasks/responsibilities
• System tasks are stored in the ITSM
• All Systems Specialist must monitor the Systems Specialist queue and meet the departments SLA.
• View and maintain monitoring systems to ensure system stability, capacity requirements and Disaster Recovery requirements
Weekly tasks/responsibilities
• Monitor server and related system patch and update status.
• Monitor malware protection status of the systems.
• Ensure that systems are properly backed up and be able to restore
Monthly or Quarterly tasks/responsibilities
• Ensure that all systems are enrolled in the Patch Management System, the Monitoring System(s), the Backup System, and the CMDB
• Work with internal and external audits as needed to ensure compliance.
JOB REQUIREMENTS
• Minimum 5 years’ experience in Systems administration
• Systems’ certifications – Microsoft Active Directory, Microsoft Azure, Microsoft Exchange, Microsoft Windows Server 2016 or newer - good plus to have;
• Mandatory specialist experience in implementing and maintaining Windows Server environment with in-depth knowledge of Active Directory, Group Policies and DNS;
• Mandatory specialist experience in implementing and maintaining Microsoft Exchange environments On-Prem and/or Online.
• Mandatory specialist experience in maintaining Microsoft Azure, Teams, OneDrive, Azure access management,
• Preferable experience in Azure Integration Services.
• Preferable experience with Monitoring Tools such as: Solarwinds, Azure Monitoring, Scom.
• Able to provide input for system architecture on a new site and existing System infrastructure.
• Manages complexity and ability to work under pressure
• Keep the IT community informed on any new initiatives and decisions taken that might have an impact on day-to-day business
• Participate in Team and IT Project meetings
• Ensure a cross functional alignment to minimize down-time within the overall IT landscape
• Flexibility for global travel.
GENERAL INFORMATION
SBM Offshore N.V. is a listed holding company that is headquartered in Amsterdam. It holds direct and indirect interests in other companies that collectively with SBM Offshore N.V. form the SBM Offshore Group (“the Company”). For further information, please visit our website at www.sbmoffshore.com. The companies in which SBM Offshore N.V., directly and indirectly, owns investments are separate entities.
SBM Offshore is proud to be an Equal Employment Opportunity and Affirmative Action employer. SBM Offshore does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.