Senior Business Analyst

Purpose

• The Senior Business Analyst serves as a strategic partner to the business, driving the translation of complex business needs into clear, actionable solutions. With a deep understanding of both operational challenges and technological capabilities, the Senior BA leads the analysis, design, and delivery of initiatives that enhance performance, efficiency, and customer experience.
• The Senior business analyst ensure that robust internal controls are embedded throughout processes and systems.
• This role demands strong analytical acumen, stakeholder management skills, and the ability to influence decision-making at all levels.
• The Senior Business Analyst mentors junior team members, fosters collaboration across departments, and ensures that business objectives are met through data-driven insights and well-defined requirements.

Responsibilities

• Responsible of the design and implementation of the report.
• Ensure the proper distribution and process animation.
• Ensure that consistent and reliable data is available when needed.
• Develop and Maintain the appropriate systems, tools, data models and relevant reports: Discuss Business & Administrative Solutions priorities and translate them into system and tools features, data models, reports and KPI requirements.
• Ensure alignment with external and Company best practices regarding data models, systems and tools as well as governance rules of models, data and reports.
• Ensure compliance with the Data & Information Management Framework.
• Drive continuous improvements of the data models, systems and tools, based on feedback from stakeholders or identified gaps.
• Understand how internal and external events and/or changes will affect systems, tools, data models and relevant reports and recommend necessary actions.
• Coordinate activities performed by external parties and monitor the associated deliverables.
• Provide data quality checks, analysis and recommendations.
• Ensure report(s) are completed with consistency and in compliance with (internal and external) work requirements, applicable laws & regulations, policies, codes, standards, regulations and industry practices.
• Ensure report is set-up to provide clear and relevant insights.
• Maintain documentation and report updates as business rules and structure evolves Identify and shape potential business process improvement opportunities.
• Develop understanding of stakeholder’s orientation and preferences.
• Distribute reports to the various stakeholders involved.
• Provide stakeholders with status updates, maintaining high level of confidentiality and proactively highlight concerns as they arise.
• Provide accurate and detailed information when escalating to the next support level.
• Ensure solutions are thoroughly tested prior to release for use by stakeholders.

Education

• Bachelor's degree in business analytics, finance or equivalent

Experience

• Solid technical aptitude in SQL/M/DAX;
• Experience working in Power BI (2+ years), PowerApps, & Microsoft Office Suite (Preferred);
• Interest / understanding of ETL/data aggregation processes, data warehouse;

Functional Competencies