Senior IT Software Specialist

Imagine your career taking you to the depths of innovation and the heights of impact.  Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore’s True. Blue. Transition. - shaping the future of energy, and beyond.

About Us:
SBM Offshore is the world’s deepwater ocean-infrastructure expert. Our work is already resulting in cleaner, more efficient energy production. True. Blue. Transition. is our promise to enable that into the future while at the same time using our expertise to support new and existing markets in the blue economy. It starts with Advancing our Core: continuing to advance the decarbonization of traditional energy production. While Pioneering More: helping to enable the energy transition and using our unique capabilities in ocean infrastructure to support more industries to grow sustainably.  Sharing our experience for a better blue tomorrow.

The IT Software Specialist is part of a Global IT Operations teams and is responsible for applying discipline knowledge to provide application support to SBM business users. You are to remain at the forefront of technology developments to identify innovative methods to support existing and new applications for the business. You will carry out assigned tasks that will increase the overall reliability and quality of applications used in many different departments at SBM Offshore.

Responsibilities & Main Tasks

To support, govern and contribute to a fully integrated and aligned Group IT&S Strategy across the SBM organization, the IT Software Specialist is to:

• Liaise, work together with, and advise IT colleagues across different sites and disciplines
• Execute the processes and best practices necessary to work according to the procedures and work instructions. 
• Work with other IT Teams team to make suggestions for improvement if required.
• Ensure quality and accurate information of software assets in the CMDB
• Identify areas requiring more detailed instructions and improve or correct such documentation in coordination with other Software Specialists and the IT Knowledge Manager.
• Support the Network and System team in solving cross-discipline complex problems;
• Work on four main areas to ensure application uptime - Implementation, Support, Monitor, Report
• Follow Incident Management Procedures and ITSM Procedures.
• Communicate/escalate in timely manner recurring issues and problems to your manager

In order to ensure knowledge sharing and creating awareness amongst the IT community on your respective specialism, you are to:

• Keep the IT community informed on any new initiatives and decisions taken that might have an impact on day-to-day business;
• Participate in project implementation when required;
• Ensure a cross functional alignment to minimize down-time within the overall IT landscape
• Participate in a recurring global Software Specialist meeting.

In order to ensure that you understand and manage your stakeholders and their requirements as well as having assigned activities completed successfully, you are to:

• Understand, plan and deliver assigned tasks with accuracy to meet stakeholders needs in a timely manner;
• Complete tasks in compliance with applicable standards and work procedures;
• Identify areas for potential issues and proactively communicate with application stakeholders.
• Seek clarification or guidance as soon as difficulties arise and recommend alternative solutions;
• Perform thorough self-check of all solutions prior to release for use by stakeholders;
• Properly plan work to allow adequate time for stakeholder feedback and adjustments to ensure intended functionality;
• Network with stakeholders to serve as a source of support in executing project
• Produce consistent/organized instructions in a well-structured format to convey required information to stakeholders

Role Requirements

• Minimum 5 years’ experience in combined Software Support and/or developer role.
• Must be able to communicate in English fluently
• Must possess some certifications or hands-on experience with at least 5 of the following: Azure DevOps, Azure Monitoring, Azure Integration Services, Power Bi Service Administration, Power Platform Administration (Power Automate, PowerApp), or Sharepoint Online Administration
• Must possess at least 4 years’ experience in supporting engineering and technical applications.
• Possessing some light experience or knowledge in security, OS or network in cloud environment will be added advantage.
• Energetic, independent, self-motivated and able to manage complexity.
• Must be able to communicate with colleagues in other countries
• Excellent and independent analytical, troubleshooting, and problem-solving skills
• Strong communication and interpersonal skills
• Strong attention to detail and organizational skills

GENERAL INFORMATION

SBM Offshore N.V. is a listed holding company that is headquartered in Amsterdam. It holds direct and indirect interests in other companies that collectively with SBM Offshore N.V. form the SBM Offshore Group (“the Company”). For further information, please visit our website at www.sbmoffshore.com. The companies in which SBM Offshore N.V., directly and indirectly, owns investments are separate entities.

SBM Offshore is proud to be an Equal Employment Opportunity and Affirmative Action employer. SBM Offshore does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.  All employment is decided on the basis of qualifications, merit, and business need.